Making a difference for our communities

This is an exciting time for mental health services with more investment in support and more pathways available for our communities. The programme will expand Community Mental Health teams to ensure that our service users have access to care in their local area.

What is the community mental health transformation? 

What is the community mental health transformation? 

Northamptonshire Healthcare NHS Foundation Trust (NHFT) is working with service users, colleagues and support organisations to improve community mental health services in the county as part of the Community Mental Health Services transformation.

Nine new teams made up of a range of colleagues providing different services have been introduced to work with primary care networks (PCN) and two locality teams, who will provde more specialist care. These new teams are working within GP areas to improve access to services at a more localised level.


What does the programme hope to achieve?

What will the programme achieve? 

The programme has implemented nine Community Mental Health teams, who work with service users to ensure that people in the county have access to care in their local area. The nine new teams are based in GP areas and deliver personalised care offering a wide-range of support within a small area.

The programme, which started in April 2021, is designed to improve our service users experience of mental health care and improve access and pathways to community mental health services.

Why is the programme being carried out now?

Why is the programme being carried out now? 

The community mental health transformation is being carried out in line with the NHS Long Term Plan (2019), which hopes to ensure that mental health services are delivered within local community areas. The programme aligns with the aims of the Long Term plan to offer equal access to mental health services across Northamptonshire.

How will current service users be affected?

How will current service users of NHFT’s community mental health services be affected by these changes?

The first step of the transformation was to move our teams into the nine new teams. Some service users may be given a new key worker who will serve as their point of contact for mental health services, there will be no change to the level of care you're provided with. 

The teams work in your local area, whereas our previous teams covered a much larger area. You will be informed directly on who your new key worker is. They will have a handover meeting to fully understand your journey with mental health services. 

NHFT is dedicated to working with you to ensure that we are making a difference for you, with you and is identifying opportunities to work with you to shape our services throughout this transformation. 

What roles will be in the new teams?

What roles are in the new teams?

The teams are made up of NHFT colleagues who are providing care within the service, as well as new staff to fulfil the newly created roles.

The teams new teams are known as 'CMHT' - community mental health teams - teams going forward.

The teams consist of GP, Social Prescriber, Consultant Psychiatrist, Psychologist, Therapist and Assistant Psychologist, Social Worker, Family liaison worker, Occupational Therapist, Mental Health Pharmacist, Employment Support Worker, Support Worker, Peer Support Worker, Structured Clinical Management Worker and Third Sector workers

What support will the specialist locality teams provide?

What support will the specialist locality teams provide? 

There are locality teams in the North & West of the county, which provide more specialist care. This includes medicine review and resolution, early responses to those at-risk of crisis, personality disorder support, less complex eating disorder care and interventions, mental health rehabilitation, community support work, supporting with housing matters and mental health links in physical needs.

How will I be kept updated?

How will I be kept updated on development in this programme?

NHFT is committed to ensuring that you are well informed on the programme, and will keep you updated of its progress through emails, letters and conversations with colleagues and service users, as well on this our dedicated website page for the programme.

How can I give feedback?  

How can I give feedback on this transformation programme?  

We are dedicated to working with service users and key stakeholders throughout the process and will be looking to hold sessions later in the programme where you can give your feedback.

You can also speak to our Patient Advice and Liaison service at any time if you have concerns regarding the programme or delivery of your care, full details of these services can be found on the PALs webpage.   

What is a Primary Care Network (PCN)?

What is a Primary Care Network (PCN)? 

To improve access to local services,  GPs are working together alongside community, mental health, social care, pharmacy, general hospitals, voluntary services in local areas known as primary care networks (PCNs). 

PCNs build on existing primary care services and will provide more personalised, coordinated and integrated health and social care for people close to home.  

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Remember if you need support with your mental health you can call us 24 hours a day on 0800 448 0828. 

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