Stay at home if you have coronavirus symptoms
Stay at home if you have either:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
You do not need to contact 111 to tell them you're staying at home.
How long to stay at home
- if you have symptoms, stay at home for 7 days
- if you live with other people, they should stay at home for 14 days from the day the first person got symptoms
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible.
For more information about when to call 111 and advice about staying at home click here
MENTAL HEALTH SUPPORT
For local support and services give one of our friendly mental health navigators a call, anytime of the day or night:
0300 330 10 11 - Lines available 24 hours a day, seven days a week
Get in touch
Here at NHFT we love hearing from you. On these pages you will find all the information you need to get in touch with us.
Got a general enquiry?
The Berrywood Hospital main switchboard is available 24 hours a day on 01604 682682. Alternatively, you can contact St Mary's Hospital main switchboard on 01536 410141.
Need info or wish to feedback on our services?
Our Patient Advice and Liaison service (PALs) is here to support you. PALs is a free and confidential service for people who would like information about, or to comment on, any aspect of the services.
Making a complaint
Wish to make a complaint?
If you are a service user, carer, friend or relative, or if you have been affected or are likely to be affected by something the Trust has done, or should have done, you can make a complaint.
FOI or medical record
Want to make an FOI or medical record request?
The Freedom of Information Act 2000 provides a right of access to a wide range of information held by public authorities, including the NHS. The purpose is to promote greater openness and accountability. The Data Protection Act 1998 also allows you to find out what information about you is held on computer and in certain manual records. This is known as ‘right of subject access’.
Media enquiry or interview request?
All media enquiries or interview requests should be sent to our communications team either by email email@example.com or by phoning 01536 452132.
Help us to counter fraud
If anyone has a suspicion that fraud has been or is being committed against the Trust, please contact the Trust's Local Counter Fraud Specialist Simon Spires 07810 883054 firstname.lastname@example.org or report it directly to NHS Counter Fraud Authority via www.reportnhsfraud.nhs.uk.
I need help
Do you need urgent help?
If you are feeling unwell or are worried about someone, we have developed a page of advice and contact details to help you decide who to contact.