Volunteer

Volunteer with service user

Volunteer

Each and everyday people are giving their time freely as an NHFT volunteer. We greatly value their contribution and appreciate the time they give to enhance and complement the care provided by paid staff.

A volunteer is someone who gives their time, skills or knowledge, freely and by choice, for no financial reward, to benefit others in the community.

Volunteers help in many different ways in our hospitals and services. There are a variety of roles including befriending on the wards, supporting occupational therapists, psychologists and clerical staff, as well as volunteering in roles such as gardening and as shop assistants.

The Trust welcomes volunteer applications irrespective of gender, race, colour, religion, ethnic or national origins, status, disability, mental health problems, age or sexual orientation.

 

Volunteer Recruitment Process

  • Complete an application form
  • Attend an informal chat
  • Complete a health questionnaire
  • Complete a DBS check where appropriate
  • Provide references
  • Complete mandatory training necessary for the volunteer role
  • Preferably give a minimum of a six-month commitment, because of the investment in support for each volunteer
  • Sign a volunteer agreement that lays out expectations from the Trust and what the volunteer can expect from us

Frequently asked Questions

How long does the recruitment process take?

The process takes on average about four weeks, however this will depend on a number of things including the speed in which occupational health and DBS clearances come through.

Do I have to wear a uniform?

In some areas where volunteers are ward-based a tabard is provided. This is for easy identification of the volunteer, to protect the volunteer’s clothes and help with infection control.

How old to I have to be?

The minimum age for volunteers in the Trust is 16, however in the mental health wards and palliative care the minimum age is 18.

I am a student that requires a placement as part of my course or study, can you help?

Work experience or placements are offered through our Learning and Development team, though not through our volunteering programme.

What training will I have to undertake?

There are eight modules of mandatory training that need to be done, these include:

  • Conflict resolution
  • Equality, diversity and human rights
  • Fire safety
  • Health, safety and welfare
  • Infection prevention and control
  • Information governance
  • Manual handling
  • Safeguarding

 

How many hours do I have to give?

Because of the investment required for each volunteer, we prefer a minimum commitment of three hours a week for six months.

  • FAQ

I’m claiming job-seeker’s allowance, can I still volunteer?

When claiming job-seeker’s allowance you must be able to prove to the authorities that you are available for work at all times. If you are requested by the authorities to attend interviews or appointments etc at short notice, then as a volunteer you must be willing to forfeit your activities/tasks on that particular day. It is always advisable however, to check with your job-seeker advisor, before undertaking volunteer work.

 

Do I have to come for an interview and what will it involve?

All applicants for any Voluntary Services are required to attend an informal chat. This allows us to get to know you  better and to find out what sort of thing you are looking for. If also gives you the opportunity to ask any questions about volunteering. We will be able to discuss the various volunteer roles that we have available and find the best match for you.

 

I have a paid job, can I still volunteer?

If you have a paid job, we will endeavour to find a volunteer role that fits around your working hours.

 

Can I volunteer at the evening or weekends?

Some volunteer roles are available in the evening and/or at weekends. This is subject to ward/department requirements. Other roles such as administration may be limited to Monday to Friday during office hours.

 

Contact us

Contact the Volunteer Coordinator by email volunteering@nhft.nhs.uk or call 07841 860522 for more information or to register your interest in becoming a volunteer.