Crisis Cafes
Drop in to one of our Crisis Cafés
Join us at one of our drop in cafes. Run by an NHFT mental health professional and a MIND peer support worker, they provide support and safety to anyone in need by offering coping mechanisms and management techniques to help reduce the risk of crisis. As well as offering support, professionals can also refer and direct you to further services if required. Crisis Cafés are available for anyone 18 years old or over who are finding themselves in a crisis or need support with their mental health.
There is no need to call and book an appointment, simply drop in to one of the Northamptonshire locations listed to receive support. If you have any questions or to view crisis cafés venues, dates and times you can access the Crisis Cafe webpage by clicking here.
GPs
Contact your GP or the GP out-of-hours service
If you are worried about yourself, a friend or relative, speak to your family doctor (GP) in the first instance. Your GP will know the services that can help you the most and will arrange a referral to our services if your needs cannot be met more effectively by primary care mental health services or other agencies.
For out of normal hours help, you can contact NHS 111. They will refer you to an out of hours GP. Simply dial 111 to access this service.
Samaritans
Contact the Samaritans
If you are worried that you are at risk of suicide you can also contact the Samaritans by visiting their website www.samaritans.org or call 116 123 for free.
Out of hours support - Social services
Out of hours support - Social services
Advice around reporting a concern about a child anywhere in Northamptonshire can be found on the Northamptonshire Children's Trust website
North Northamptonshire
North Northamptonshire Council covers the following areas:
- Kettering
- Corby
- East Northants
- Wellingborough
If the adult resides in or near one of these areas please complete the North Northamptonshire form - Report a safeguarding concern - North Northamptonshire
If the concern is urgent, contact our North Northamptonshire Council Customer Service Centre on 0300 126 3000.
West Northamptonshire
West Northamptonshire Council covers the following areas:
- Daventry
- Northampton
- South Northants
If the adult resides in or near one of these areas please complete the West Northamptonshire form - Report a safeguarding concern - West Northamptonshire
If the concern is urgent, contact our West Northamptonshire Council Customer Service Centre on 0300 126 7000.
'SHOUT' 24 hour text service
'Shout' 24-hour text message service
Northamptonshire Integrated Care Board (ICB) along with North and West Northamptonshire Councils have partnered with charity 'Mental Health Innovations' to offer free, confidential and 24/7 mental health support to people across Northamptonshire through the charity's text messaging support service 'Shout'.
The partnership has been funded through North and West Northamptonshire Public Health services and the ICB to provide this innovative digital offer for anyone in Northamptonshire to enable them to access 24-hour mental health support, 365 days a year from their mobile phone.
Simply text the word 'IMATTER' to 85258 to be connected to a trained 'Shout' Volunteer. The service is open around the clock and can help with issues such as anxiety, stress, loneliness, depression and suicidal thoughts. The conversation, which takes place entirely by text message, aims to help individuals reach a calmer place, with a plan to move forward. It will also signpost to further support available locally.
Shout is a free, confidential and anonymous service, designed to provide people with in-the-moment support. Texting Shout does not appear on phone bills and all messages are confidential unless there is concern about someone's safety. Shout is available and free in the United Kingdom.
Chat Health - text message service
ChatHealth Text Service
NHFT have a text message number for those who are unable to communicate by phonecall, or find talking on the phone difficult who want to reach the Mental Health number team, this is not a 24 hour number.
This service is for those aged 17 and a half years old and over, and is available Monday to Friday, from 9-5pm.
You can send a text message to 07480 635531 or start a chat online here https://chathealth.nhs.uk/start-a-chat/h/NorthantsChatMentalHealth