Urgent Care & Assessment Team

The Urgent Care and Assessment Team to ensure that a timely and responsive assessment is provided by our multi-disciplinary team. This may result in an urgent short term work either as home treatment, on an individual basis in Primary Care, or through psychological based group work.

Type

Urgent Care and Assessment Team

The Urgent Care and Assessment Team works to ensure that a responsive assessment is provided by our multi-disciplinary team. This may result in an urgent short term work either as a home treatment, on an individual basis in Primary Care, or through psychological based group work.

The Community Mental Health Service is multi-disciplinary in nature. Within the team, there is a range of professionals with different skills and levels of training to benefit the service provision. The service provides the following commissioned functions under one umbrella:

  • Crisis Resolution and Home Treatment.
  • Primary Care Liaison Service.
  • Crisis Telephone Support Service.

This is provided through an integrated single service so there is no requirement for referral between services, services can be increased or reduced dependent on service user and or carer need.

Who is this service for? This service is for adults in Northamptonshire.

How to access this service: Referral for this service is by a Healthcare professional only.

 

Both services are 24/7 365days

UCAT South – 0300 11 11 004

UCAT North -  0300 11 11 005

BWH Switchboard - 01604 682682

Contact us and opening hours

CATSS (Crisis Telephone Support Service)

Telephone: 0800 917 0464

Mon-Sun: 24 hours
365 days

Useful resources

Our Organisation

Changing Minds IAPT
You can contact the service directly on 0300 999 1616 or complete a short online self-referral form.

Wellbeing Navigators
The mental health navigation team provides support in the community to help people improve their general wellbeing and designed for people experiencing difficulties with their emotional wellbeing, living conditions and physical health. 01604 658813

CATSS (Crisis and Telephone Support Service)
Provides a 24-hour a day telephone support service for people receiving support in Northamptonshire for mental health problems, their carers, families and friends. The service helps when you feel unsafe, at risk, or unable to cope without support. 0800 9170464

 

Other Organisations

Click here for the first for Wellbeing
You can contact the helpline 0300 126 5000 or complete an online assessment

click here for the LowDown website
Free and confidential counselling, sexual health and LGBTQ support in Northampton for young people aged 12-25. You can access the service by calling 01604 634385

Click here for the time2Talk website
A range of free and confidential services for young people In Daventry aged 13–25. You can access the service by calling 01327 706706

Click here for the Northampton and District Mind website 
Offers recovery-based services to adults and young people who live in the areas of Northampton, Daventry, Brackley, Towcester or South Northants. You can access the service by calling 01604 634310/624951

Click here for the Substance to Solutions (S2S)
Provide support for adults (over 18) with substance misuse issues within the Northamptonshire area. 01604 211304

Click here for the Northants Rape and Incest Crisis Centre
An independent charity that supports people who have been sexually abused, assaulted or raped. 01604 250721

Click here for the Store Northampton website
The projects range from crisis support, providing food and necessities to those suffering from unforeseen economic hardship, to longer term support work in the form of sharing skills and giving emotional and practical support. 01604 32804

Click here for the Northamptonshire Carers Website
Support services to carers living in Northamptonshire.  General enquiries 01933 677837 or carers support Line 01933 677907

Click here for the Community Law Service Northampton and County website
Specialist Social Welfare advice for residents of Northamptonshire providing independent and confidential specialist legal advice, representation, training and consultancy services. Working in partnership with a wide range of statutory and voluntary agencies. 01604 621038

Click here for the Total Voice Northamptonshire (VocalAbility)
Care and support advocacy, a Total Voice advocate can help you be heard, understand your choices and make your own decisions. 01604 592702

Click here for the Samaritans website 
A safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. 24 hours a day, 365 days a year. 116 123 (this number is free) 01604 637637