What is the community mental health transformation?
The community mental health transformation will see Northamptonshire Healthcare NHS Foundation Trust (NHFT) work with service users, colleagues and support organisations to improve community mental health services in the county. This will include 9 new teams made up of a range of colleagues providing different services who will work with primary care networks (PCN) and two locality teams, who will provde more specialist care.
What does the programme hope to achieve?
The programme hopes to improve Community Mental Health teams to make sure that service users have access to care in their local area. Newy teams based in GP areas will deliver personalised care, and will be provide a wide-range of support.
The new service is designed to improve our service users experience of mental health care.
Why is the programme being carried out now?
The community mental health transformation is being carried out in line with the NHS Long Term Plan (2019), which hopes to ensure that mental health services are delivered within local community areas. The programme will align with the aims of the Long Term plan to offer equal access to mental health services across Northamptonshire.
How will current service users of NHFT’s community mental health services be effected by these changes?
The first step of the transformation is to move our teams into the 9 new teams. Some service users may be given a new key worker who will serve as their point of contact for mental health services, there will be no change to the level of care you're provided with.
The team will be working in your local area, whereas our previous teams covered a much larger area. You will be informed directly on who your new key worker is. They will have a handover meeting to fully understand your journey with mental health services.
NHFT is dedicated to working with you to ensure that we are making a difference for you, with you and is identifying opportunities to work with you to shape our services throughout this transformation.
What roles will be in the new teams?
The teams will be made up of NHFT colleagues who are providing care within the service, as well as new staff to fulfil the newly created roles.
The teams will be known as PCN teams going forward.
The teams will consist of GP, Social Prescriber, Consultant Psychiatrist, Physiologist, Therapist and Assistant Psychologist, Social Worker, Family liaison worker, Occupational Therapist, Mental Health Pharmacist, Employment Support Worker, Support Worker, Peer Support Worker, Structured Clinical Management Worker and Third Sector workers
What support will the specialist locality teams provide?
There will locality teams in the North & West of the county, which will provide more specialist care. This will include medicine review and resolution, early responses to those at-risk of crisis, personality disorder support, less complex eating disorder care and interventions, mental health rehabilitation, community support work, supporting with housing matters and mental health links in physical needs.
How will I be kept updated on development in this programme?
NHFT is committed to ensuring that you are well informed on the programme, and will keep you updated of its progress through emails, letters and conversations with colleagues and service users, as well on this our dedicated website page for the programme.
How can I give feedback on this transformation programme?
We are dedicated to working with service users and key stakeholders throughout the process and will be looking to hold sessions later in the programme where you can give your feedback.
You can also speak to our Patient Advice and Liaison service at any time if you have concerns regarding the programme or delivery of your care, full details of these services can be found on the PALs webpage.
What is a Primary Care Network (PCN)?
To improve access to local services, GPs are working together alongside community, mental health, social care, pharmacy, general hospitals, voluntary services in local areas known as primary care networks (PCNs).
PCNs build on existing primary care services and will provide more personalised, coordinated and integrated health and social care for people close to home.
What is Northamptonshire Health and Care Partnership (NHCP)?
Northamptonshire Health and Care Partnership (NHCP) is made up of key health and care organisations in the county including the hospitals, NHFT, GPs, social care, Local Government (Councils), voluntary organisations and the ambulance service. Through the partnership organisations are committed to working together towards a positive future for community services to improve the quality of care and the health and wellbeing of the county.