Urgent Community Response Team (UCR)
Our team provides assessment, treatment and monitoring of patients who have experienced a recent deterioration in their physical health.
This is an administrative location only, please visit our Urgent Community Response Team overview page for more information on this service and referral details.
This is an administrative location only, please visit our Urgent Community Response Team overview page for more information on this service and referral details.
Romic House
Garrard Way
Telford Way Industrial Estate
Kettering
NN16 8TD
Telephone: 0300 777 0002 (select option 1)
Mon-Sun 08.00-21.00
365 days
The Urgent Community Response team (formally Intermediate Care team) has two fundamental aims:
1. To stop people being admitted to hospital wherever possible
2. If people do have to be admitted, the team support people to be discharged home safely and quickly
The team is made up of over 200 colleagues, from nurses, therapists and rehabilitation technicians to healthcare assistants alongside a team of admin professionals. They work across the whole of Northamptonshire every day of the week from 8am to 1am.
Find out more about the team and how they work by watching the video.
The UCR team also work within the Emergency Departments of each of the two Northamptonshire General Hospitals.
The short video below explains more about the role of the UCR team in Emergency Departments.
Our UCR team is unique in the range of support it can provide to patients within one team. The team can provide initial nurse assessments and conduct blood tests in patient's homes, often getting same-day results. If the patient is able to remain at home, the team can often follow up with some short-term monitoring in the patient's home. Watch the video to see one of our Senior sisters carrying out initial assessments in the community.
The UCR team can also conduct therapy assessments and deliver a period of therapy at home, along with arranging additional equipment that may be required to support the patient in their recovery.
This can be arranged following an initial assessment by one of the Senior Nurses, or as part of a supported discharge following a hospital admission.
Watch the video as Natalie carries out a therapy visit to a patient who has had a recent stay in hospital.
