Who we help and what we do
Who we help and what we do
We help young people aged 13 years and older, as well as their parents or carers, who need or want advice and information about emotional wellbeing and mental health services.
Using the 'Chat Live now!' button at the bottom of the page, you can talk to one of our friendly team, safely and without judgement. We talk through your worries, questions or issues and we can help you to find the right kind of support and access it in the best way for you.
If you need to be referred for more support we can talk to you through everything in the chat or over the phone.
Confidentiality
Confidentiality
All live chats are secure, with end-to-end encryption provided by a digital certificate and meeting NHS Information Governance standards. We can chat online confidentially with you if you are aged 13 years or over and you do not need to give us your name if do not wish to do so. We will not share any information outside of the chat.
If we jointly agree with you to refer you to a service, we will need your permission to take your personal information. We may do this more easily, with your agreement, over the phone. Either we can call you at an agreed time (between 10am and 4.30pm) or you are welcome to call us. We will share our direct dial number with you at the time of making any referrals.
The only time we would break complete confidentiality is if we were worried about immediate physical safety. We would discuss with you first if this was the case.
iWantGreatCare and feedback
iWantGreatCare and feedback
Please tell us about your care. Good or bad your comments are really important and will help improve the service for you and others.
To leave feedback please visit the CAMHS team page on the iWantGreatCare website.
Meet the team
Meet the team
We are all trained CAMHS workers ready to speak to you without judgement, pressure or assumption. The team aim to provide you with the help and support you need today according to your needs.
Want to know who you are speaking to?
Team Lead
- Madalena
Senior Clinician
- Tanya
Specialist Mental Health Practitioners
- Maria
- Damaris
- Catherine
- Kay-Ann
- Amber
- Ben T
- Ben K
- Khadija
- Sarah
- Bibi
- Rafat
- Memory