Documents

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Files(8)

Name Size/Type Description Date
Complaints and Consent: Consent Form 31KB DOCX Consent form: Relating to sharing information on concerns and complaints 09 Jan 2023
E&D monitoring form 124KB DOCX The Department of Health requires NHS organisations to collect equality monitoring information. The Trust recognises that equality monitoring is an important way of assessing our services. Monitoring is an essential part of tackling inequality and discrimination, and will help us check whether we are meeting the needs of those that come into contact with our services. To help us, we would be grateful if you will consider completing the form below. 28 Mar 2025
NHS VoiceAbility - Take me seriously leaflet 648KB PDF VoiceAbility's take me seriously information 31 Aug 2023
PALS and complaints team poster 69KB PDF An A4 poster with information and contact details for the NHFT Patient Advice and Liaison Service (PALS) 19 Feb 2025
PALS leaflet in Bengali 698KB PDF Translated PALS leaflet 16 Feb 2017
Patient Advice and Liaison Service (PALS) - Tell Us What You Think Leaflet 565KB PDF A leaflet containing information on PALS compaints, concerns, comments, compliments 24 Jun 2024
POhWER - Do you have an NHS complaint? 911KB PDF Information on the Independent health complaints advocacy service 31 Aug 2023
VoiceAbility Easy Read - Help to complain about the NHS: How an advocate can help 230KB PDF Easy read version of the VoiceAbility information on complaining about the NHS 31 Aug 2023