Spotlight on: Continuous improvement
Continuous improvement is something that is talked about a lot in the NHS nationally - and it has been part of our culture here at Northamptonshire Healthcare NHS Foundation Trust for some time.
Everyone at NHFT can make a difference together in our shared commitment to continuously improving, and help us to ensure we are constantly evolving and doing better at meeting the needs of our communities. We caught up with three of our senior NHFT colleagues to understand what continuous improvement means to them personally and why it is so important.
"Continuous improvement means making things better, safer and more efficient. It is important to me because it reminds of mobile phones - remember the old Motorola brick? - and where we are today with the smart phones. That to me is continuous improvement."
Linda Chibuzor, Chief Nurse
"Continuous improvement for me is about stepping out of your comfort zone and embracing positive change in order to keep abreast with innovations and advances which improve patient outcomes. It is also about listening to frontline clinicians and supporting them to try new approaches, which not only improve quality and safety but realise efficiencies."
Dr Itai Matumbike, Chief Medical Officer
"Continuous improvement feels like a newly-coined concept, but in fact it is what we have been doing for years. It is the constant and determined effort to keep improving the process and outcomes of care for our people."
Morgan Price, Director of Transformation