How we are transforming our care through technology
The NHS 10-Year Health Plan sets out a clear ambition to make better use of technology - to move from analogue ways of working to digital.
By making technology one of our strategic priorities, we are making a commitment to transform how our communities can access our services, make appointments to fit into their lives and get the support they need. Over the next five years we aim to:
- Provide technology that improves patient, service user and carer access, experience and outcomes
- Ensure our people have the digital technology to use safely, effectively and efficiently
- Use our data well to inform decision-making - for individuals, neighbourhoods, places and with our communities
We also recognise that enabling everyone to thrive requires more than new technology - we must be innovative, too. That means putting technology and improving digital acessibility at the heart of what we do. This is how we will support our teams to deliver world-leading care, closer to home in our communities.
The changes we can make through technology will also help to reduce our impact on the environment - reducing the need for travel by connecting with more service users through remote technology and offering more virtual treatment options, and improving people's access to health records and appointments.
At every stage, we will make the best use of technology to provide better care, experiences and outcomes for our communities.
Feedback on our Strategy
"One of the most important elements of [NHFT's] Strategy will be how we innovate - staying ahead of the curve and embracing improvements in technology. As a deaf person I am excited about how technology could make services much more accessible to me, such as having access to remote interpreters (by a video relay service)."