Equality framework sets clear direction for improving experiences in mental health care
The Patient and Carer Race Equality Framework (PCREF) is a national NHS framework that supports mental health trusts to become actively anti-racist organisations and to reduce racial inequalities in care, experience and outcomes.
We know that people from racialised and ethnically and culturally diverse communities can have very different experiences of mental health services. We're encouraging all colleagues that support care in mental health inpatient and community settings to create the time and space to listen to diverse voices in our communities. It allows us to co-produce and make decisions that reduce health inequalities. At NHFT, PCREF is especially about:
- Listening better to patients, service users, carers and families from diverse ethnic, racial and cultural backgrounds
- Using data wisely to understand where health inequalities exist
- Designing culturally safe care so people from all communities experience fairness, respect and trust
You can find out more about the Patient and Carer Race Equality Framework on the NHS England website.